Customer support at Punt | 4.5 / 5 AHyRA December 5, 2025

Customer support at Punt | 4.5 / 5

If you’re looking to possess greater games products or maybe more niche categories, internet sites particularly Wow Vegas or Highest 5 is a much better complement.

The platform even offers a range of support choice compared to the the thing i usually see at the personal casinos. You have real time talk, email, and also a phone range-which is uncommon in this room. I did not need make certain my personal account or buy something just to rating assist, that i preferred, because certain competitors require that you get a lot of money prior to accessing the fresh live chat.

The fresh new live cam function is obviously obtainable in the latest area from the latest display, and even though it begins with an effective chatbot, it can good employment out of directing one to beneficial posts otherwise increasing what to a bona-fide individual when needed.

That said, human assistance https://gentingcasino.io/ actually offered 24/eight, that has been a small frustrating. The help class are active during the regular business hours for the weekdays, and in case I did apply to all of them, they certainly were quick and top-notch.

I also appreciated the help posts since these are not only brief FAQ blurbs-it walk you through popular complications with screenshots and move-by-action tips. Additionally there is a faithful telephone call line while that have fee issues, and this adds a little extra peace of mind whenever money’s with it.

How quickly did I get a response?

We tested the support program with a real question on the my South carolina redemption status. I first used the chatbot, and therefore provided me with an over-all post on redemption timeframes. That was helpful, however, We nonetheless got a certain concern, therefore i requested to speak with people. Because was throughout business hours to the a monday, I became associated with a live broker within just one or two moments.

The new agent is sincere, confirmed you to my personal consult was a student in progress, plus provided me with an estimated payment big date. I didn’t be hurried otherwise brushed regarding-they certainly were actually helpful, which isn’t anything We neglect within space.

Exactly what are other participants stating from the Punt?

We have removed a closer look at the exactly what pages need certainly to say in the Punt. Since there’s no mobile application, the best source of societal opinions I can get a hold of is actually to your Trustpilot.

To the Trustpilot, Punt Public Gambling establishment enjoys a good 12.8. That’s a decent rating, even when not exactly on the quantity of more established public gambling enterprises including Chumba and you can Local casino.

Immediately following evaluation Punt, I came out primarily satisfied-even though there are a handful of some thing I believe might possibly be ideal. The game assortment try huge, with well over 1,000 headings offered. I attempted anything from NoLimitCity harbors in order to Red-colored Tiger’s jackpots and you may receive several headings which were extremely fun to relax and play. The newest sweepstakes casino also has a powerful real time agent part-I starred a few hand regarding blackjack you to definitely streamed without any lag.

Exactly what stood away most if you ask me is the fresh smooth concept. Even if there is absolutely no mobile application, the site loaded very quickly on my phone. The fresh new web browser tool honestly felt easier than actually particular apps You will find looked at.

As i authorized, I’d 2 Sweeps Gold coins and you can 1,000 Gold coins free of charge. So it no-put extra away from Punt Public Gambling enterprise try adequate to start exploring the site instead using one thing.

That said, not that which you hit the age categories a tiny idle-particular brands are only lumped together, so it’s much harder to acquire specific video game appearances. Support service is actually friendly when i got people to your cellular phone, however, they aren’t readily available 24/seven, and therefore would be hard when you yourself have a pushing topic to eliminate.

I think Punt is definitely worth seeking to, especially if you for example diversity and you may brush design. It isn’t best, it feels like a social local casino that is in fact trying make a impact.